← Back to policies

Consumer Protection Act

Active

botswana, Ministry of Investment, Trade and Industry

1998botswanaTrade, Industry and InvestmentOther

This Act established the Consumer Protection Office. The function of the office includes formulating and implementing consumer education programmes, assisting a consumer or class of consumers to initiate civil or criminal proceedings arising from unfair business practices and others. The Act provides for the protection of the interests of consumers using investigation, prohibition and control of unfair business practice; to disseminate consumer-related information; and to provide for matters connected